FAQ’s
At Specimen Planet, we pride ourselves on offering a curated collection of high-quality gemstones and crystals. Our uniqueness lies in the combination of exquisite aesthetics, ethically sourced specimens, and a commitment to providing a platform that caters to both seasoned crystal enthusiasts and newcomers to the world of gemstones.
We understand the importance of authenticity. Rest assured, all our gemstones and crystals are sourced from reputable suppliers, and we conduct thorough quality checks. Each product comes with detailed descriptions and information about its authenticity, ensuring you receive genuine specimens.
Yes, ethical sourcing is a top priority for Specimen Planet. We work closely with suppliers who adhere to fair labor practices and environmentally conscious mining methods. We are committed to promoting responsible practices in the gemstone and crystal industry.
Absolutely! Many people believe in the metaphysical properties of gemstones and crystals for healing and spiritual well-being. Our collection is curated to include stones known for their positive energies and therapeutic benefits. However, it’s essential to note that crystal healing is a complementary practice and not a substitute for professional medical advice.
Taking care of your gemstone jewelry and crystal specimens ensures their longevity and beauty. We provide care instructions with each product, but general tips include avoiding exposure to harsh chemicals, sunlight, and extreme temperatures. Gently clean gemstone jewelry with a soft cloth, and for crystals, mild cleansing methods such as rinsing with water are usually suitable.
Yes, Specimen Planet offers international shipping. Our website provides detailed information on shipping options, costs, and estimated delivery times. Please check our shipping policy for more details.
We accept a variety of payment methods, including major credit cards, debit cards, and secure online payment options. Our website uses secure encryption to ensure the safety of your transactions.
We want you to be satisfied with your purchase. Please review our return and exchange policy on the website for detailed information on the process, eligibility, and any associated terms and conditions.
For any inquiries or assistance, our customer support team is ready to help. You can reach out through our “Contact Us” page on the website, and we’ll respond to your queries promptly.
We occasionally offer promotions and discounts. Stay updated by subscribing to our newsletter and following us on social media to receive notifications about special offers, new arrivals, and exclusive discounts.